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Powder Coating is the only technical publication devoted to the Powder Coating industry and other green finishing technologies.
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Publication Date: 10/2002
Pages: 6
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Developing a system for coating outsourcing: Communicating to achieve business and coating goals

Are you taking leaps of faith? Jumping to conclusions? Manufacturers want to keep their production lines purring but may find they're wasting energy over needless confrontations with their custom coaters if they haven't come up with effective forms of communication to achieve their coating goals. Custom coaters often say they would like better directions from manufacturers. This article breaks down the coating specification and outsourcing process into manageable steps for manufacturing companies to follow, from product concepts to product assembly and shipping, so that nothing is left up in the air.

Some of the most serious problems that occur between manufacturing companies that are contracting for coating services and those that are providing the services stem from a breakdown in communications. Many companies don't take the time or perhaps they don't know how to develop an outsourcing communications system. Instead, they depend on giant leaps of faith by assuming that all parties will understand some unstated goals and consequently perform appropriately. A good system for developing requirements and clearly communicating them can make a significant contribution to the achievement of business goals and to the maintenance of valuable relationships and quality operations inside both the manufacturing companies and their custom coaters.

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